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Synchronize orders, returns, and customer data from Xentral in real time. AutoLetter automatically turns your ERP data into personalized direct mail.
Leverage the full power of your Xentral data for personalized direct mail campaigns.
Automatic import of all Xentral orders with status filter. Only orders with status 'created', 'completed', or 'approved' are imported.
Returns are automatically detected and linked to the original order – ideal for apology letters and reactivation campaigns.
Address data is automatically enriched with Xentral customer master data: salutation, email, phone, and VAT ID for maximum personalization.
Import only orders from specific Xentral projects or shops. Perfect for multi-shop setups.
Instant notifications for new orders and returns via HMAC-SHA256 secured webhooks – without delay.
Order status, tags, language, and VAT ID are fully transferred. All data is processed in compliance with GDPR.
The Xentral integration is set up in minutes – a Bearer Token is all you need.
Log in to your Xentral system and navigate to Administration > API. Create a new token with read access to orders, returns, and customers.
Xentral sends events in real time to AutoLetter – secured with HMAC-SHA256 signatures.
Triggered when a new order is created in Xentral – ideal for welcome letters.
Triggered on status changes of an order – e.g., for shipping notifications.
Triggered when a return is created – perfect for apology letters.
Triggered during return processing – use this for reactivation offers.
All webhooks are signed with HMAC-SHA256 and verified in a timing-safe manner. Invalid signatures are automatically rejected.
Set up in 10 minutes. Real-time webhooks for every Xentral event.
AutoLetter synchronizes orders (with line items, status, tags, language), returns (linked to original orders), and customer master data (salutation, email, phone, VAT ID). All data is processed in compliance with GDPR.
Log in to your Xentral system and navigate to Administration > API. Create a new token with read access to orders, returns, and customers. Copy the token and enter it in AutoLetter.
Yes, AutoLetter automatically registers webhooks during integration setup. The webhooks are secured with HMAC-SHA256. You can check the status in Xentral under Webhooks.
Yes, using the project filter you can specify exactly which Xentral projects should be synchronized. By default, all projects are imported.
The integration uses two mechanisms: webhooks for real-time updates on new orders and returns, and regular polling as a fallback. This ensures no data is lost.
Yes, if customer master data exists in Xentral, address information is automatically supplemented – including salutation, email, phone, and VAT ID.
Automatically turn your ERP data into personalized direct mail – and boost revenue and customer retention.