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Information on how we handle your personal data
Last updated: February 2026
The data controller within the meaning of the General Data Protection Regulation (GDPR) is:
AutoLetter GmbH
Emil von Behringstraße 14
9500 Villach, Austria
Represented by: Fabian Richter
E-Mail: info@autoletter.at
Website: https://www.autoletter.eu
We process personal data on the basis of the following legal grounds:
Art. 6(1)(a) GDPR (Consent)
Where you have given us your consent for the processing of personal data, e.g., for newsletter distribution.
Art. 6(1)(b) GDPR (Contract Performance)
For the performance of contractual obligations or pre-contractual measures, e.g., when using our platform.
Art. 6(1)(c) GDPR (Legal Obligation)
Where processing is necessary for compliance with a legal obligation, e.g., tax retention requirements.
Art. 6(1)(f) GDPR (Legitimate Interest)
For the protection of legitimate interests, e.g., for analyzing and optimizing our website or for direct mail advertising.
We process the following categories of personal data:
We process your data for the following purposes:
Our website is hosted by a professional hosting provider within the European Union. When you access our website, information is automatically stored in so-called server log files, which your browser automatically transmits:
This data is evaluated exclusively to ensure trouble-free operation and to improve our services. This data is not merged with other data sources. The legal basis is Art. 6(1)(f) GDPR.
Our website uses cookies. Cookies are small text files that are stored on your device by your browser.
These cookies are essential for the operation of the website. They enable basic functions such as page navigation, language settings, and access to protected areas of the website. The legal basis is Art. 6(1)(f) GDPR.
If you have given your consent, we use cookies that enable an analysis of your browsing behavior. These cookies help us improve our services. The legal basis is Art. 6(1)(a) GDPR. You can withdraw your consent at any time with effect for the future.
You can configure your browser to inform you about the use of cookies, to allow cookies only in individual cases, or to generally exclude them. The functionality of the website may be limited if cookies are deactivated.
If you contact us via the contact form or email, your details including the contact data you provide will be stored for the purpose of processing the request and in case of follow-up questions. We will not share this data without your consent. Processing is based on Art. 6(1)(b) GDPR (pre-contractual measures) or Art. 6(1)(f) GDPR (legitimate interest in responding to inquiries). Your data will be deleted after your request has been processed, unless there are statutory retention obligations.
If you subscribe to our newsletter, we use your email address for the regular delivery of information and offers. The legal basis is your consent pursuant to Art. 6(1)(a) GDPR. We use the so-called double opt-in procedure, meaning we will only send you a newsletter after you have confirmed your registration via a confirmation email. You can withdraw your consent at any time and unsubscribe from the newsletter via the unsubscribe link contained in each newsletter.
We use external service providers (data processors) for certain data processing operations, e.g., for hosting, email distribution, payment processing, and printing services. We have concluded data processing agreements pursuant to Art. 28 GDPR with these service providers, which ensure that your data is only processed according to our instructions and in compliance with the GDPR.
Personal data is only disclosed to third parties in the following cases:
Personal data is only transferred to third countries (outside the EU/EEA) if adequate safeguards pursuant to Art. 44 et seq. GDPR are in place, e.g., an adequacy decision by the EU Commission or standard contractual clauses.
You have the following rights under the GDPR regarding your personal data:
Right of Access (Art. 15 GDPR)
You have the right to request information about the personal data we process about you.
Right to Rectification (Art. 16 GDPR)
You have the right to request the correction of inaccurate data or the completion of incomplete data.
Right to Erasure (Art. 17 GDPR)
You have the right to request the deletion of your personal data, provided there are no statutory retention obligations to the contrary.
Right to Restriction (Art. 18 GDPR)
You have the right to request the restriction of processing of your data under certain conditions.
Right to Data Portability (Art. 20 GDPR)
You have the right to receive your data in a structured, commonly used, and machine-readable format.
Right to Object (Art. 21 GDPR)
You have the right to object at any time to the processing of your data based on Art. 6(1)(f) GDPR. This applies in particular to direct marketing.
Right to Withdraw Consent (Art. 7(3) GDPR)
You can withdraw a given consent at any time with effect for the future.
You also have the right to lodge a complaint with a data protection supervisory authority about the processing of your data:
Austrian Data Protection AuthorityWe take appropriate technical and organizational measures to protect your personal data. These include, among others:
We reserve the right to adapt this privacy policy to reflect changes in the legal situation or changes to our services. The current version can always be found on this page. We recommend reading this privacy policy regularly to stay informed about the protection of your data.